Friday, December 23, 2011

Warby Parker - Buy A Pair, Give A Pair

Warby Parker

I heard about a company that is similar in concept to Tom's, but take away the shoes and insert eyeglasses.  

"Warby Parker was conceived as an alternative to the overpriced and bland eye wear available today."  Their eyeglass style is boutique vintage, yet fashion forward at the same time (similar to the Stella & Dot jewelry line...)  These super cool glasses are only available through their website.  They offer free shipping, home try on and returns!  I thought it was too good to be true!   Being a mom of two and a full time worker, who has time or patience to go to an optical store and find the perfect pair of glasses (without children...with children forget it).  

My online experience with Warby was a great one!  I was able to choose five frames that I liked most, and have them shipped to my house for a 5-day trial.  This allows me to try them on in the comfort of my own home, show them to my family and friends, making it super easy to make a decision.  I was so excited when I received my box!!  Of course my husband was like, "Another package for you!?!"  Then, when he found out what was in the package, "Another pair of glasses!?"  OK, maybe I have a thing for glasses also :)

I brought the five pairs to work and asked my coworkers which one they liked best...then shipped the five pairs back to Warby.  Nedwins in Amber should arrive at my doorstep in 10 business days!  Almost immediately after I placed my order online, I received an email from Warby with directions on how to obtain my prescription, where to send it and some other vital info.  My optician faxed over the prescription, I found out my PD (needed for people with bad eyesight like mine LOL) and the order was in the works!!  The NEXT DAY, I received an email that my glasses are on their way to me!!!

3/4 View

I received this super nice email this morning that they have received my home try-on package.  Check it out:
Hi _____, thanks for sending your Warby Parker Home Try-On back! 

We just wanted to say thank you…for so many things, including:

1. Being undeniably awesome
2. Sending back your Warby Parker Home Try-On kit - we received it today, so rest assured the glasses are back in our hands!
3. Placing an order for some amazing new Warby Parker frames. We can't wait to get them to you.
4. Giving the gift of sight. For every pair we sell, we provide a pair of glasses to someone in need. Learn more about our Buy a Pair, Give a Pair program here!

Thank you. We love you, ____. We really do.
So much that we'd love to see you in your new Warby Parkers! When you get your new glasses, show us how they look by posting a photo of your first day in your new glasses on Facebook!

Please don't hesitate to contact us should you have any questions about Warby Parker, the status of your order, or about life in general! You can call us at (888) 492-7297 or write us at

In the meantime, thanks for being a part of our community!

- The Warby Parker Team

Seriously????  That is customer service at it's best and coolest!!!  Once I get my glasses, maybe I'll post a pic!   

OK...back to the main reason why I chose to check out this company - here it is in their words:

"We believe that everyone has the right to see. Unfortunately, millions of people around the world today don’t have access to proper vision care. To help address this problem, Warby Parker partners with renowned non-profits, such as, to deliver one pair of glasses to someone in need for every pair that we sell. In doing so, we enable you to share the gift of vision with someone who can’t see today and give them the opportunity to read, to work and to live a fuller life."

How great is THAT!!!!!

'Nuff said :)

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